Assistance Service

“METALTECH: a landmark and a safe port where our customers find solutions to solve any kind of production problems”

METALTECH onsite and remote assistance is famous and appreciated worldwide. Our staff’s knowledge and skills regarding jewelry production has made METALTECH a landmark and a safe port where our customers find solutions to solve any kind of production problems. The technical assistance service can be provided, moreover, not only in case of specific problems, but also for an on-site supervision of the production phases followed by a report with all the suggestions about how to improve the general production processes not only in terms of quality, but also in terms of time saving related to technical and economical efficiency. The assistance can be requested through our local agents or in other two ways: -For remote assistance request, on METALTECH.net in the “MRH” (METALTECH Remote Helper) section, which opens a direct chat with “InnovAction Lab” in our headquarters. -For on-site assistance, on METALTECH.net in the “Technical visit request” section.